• September 13, 2024
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Woman Arrested For Throwing Soup in Cashier’s Face

Remember a couple of weeks ago when I shared this video of a customer who threw soup into the face of a cashier? The customer was upset that her soup was so hot that it melted some of the plastic lid and the plastic ended up in her precious menudo. Instead of being a regular person who would gladly accept a refund or another bowl of soup, she thought it was a good idea to assault the very person who was trying to help her. The soup was too hot for a plastic to-go container, but not too hot to pour onto a human face, right?

• September 13, 2024
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A Server Is Just a Monkey That Brings Food From the Kitchen to My Table

Five long years ago, I wrote a blog post about someone named Lance who had some strong opinions about tipping. Namely, he didn’t think servers deserved to be tipped. Of course, I dragged him through the mud, tarred and feathered him and then put him out to pasture like he was a twink on poppers who just got gang banged by a bunch of drunk fraternity brothers. Lance was out of my mind completely until last week when someone else left a comment on that very same blog post:

• September 13, 2024
• 3 comments

Essential Waitstaff Skills: A Comprehensive Guide

Developing the skills of the waitstaff is crucial to your restaurant’s success.

Being a waiter is more than just taking orders and delivering food. It requires a unique set of skills that go beyond the basic job description. In this comprehensive guide, we will explore the essential skills every waiter or waitress should possess to excel in their role. From effective communication to exceptional customer service, time management, and multitasking, we will provide practical tips and examples to help waitstaff enhance their abilities in each area.

• September 12, 2024
• 1 comment

Workers’ Compensation for Restaurant Employees in Florida: Everything You Need to Know

Contrary to popular belief, jobs in the restaurant industry are not easy. Restaurant workers face occupational hazards and place themselves at risk of workplace injury during each work shift. If you are a restaurant employee who sustained an on-the-job injury, you can file a workers’ compensation claim regardless of whether you are a waitress, waiter, cook, dishwasher, cashier, or any other worker. All restaurant workers are covered under Florida’s workers’ compensation laws.